Request for Support

Use this page to report any installation challenges with a short note of the issues encountered.

  1. Indicate if it is hardware or current firmware issues.
  2. Provide us with the model number of the product or products.
  3. Provide us with the firmware version.
  4. Provide any network diagram that may help us better understand the issues, if possible.
  5. Indicate if you wish to have Remote Hands assistance.

    Remote Hands AssistanceYesNo